BIA Service Agreement

This Service Agreement is entered into between you (the Student, you, your) and Flint Trademark Pty Ltd ACN 683 224 697 as trustee for the Broker Institute of Australia Trading Trust ABN 72 514 173 255, trading as Broker Institute of Australia (BIA, we, us, our).

By ticking the acceptance box at checkout and submitting payment, you acknowledge that you have read, understood and agree to be legally bound by:

1. this Service Agreement;
2. the BIA Terms and Conditions, including the Marketing, Testimonials, Images and Student Content Consent terms;
3. the BIA Refund Policy;
4. the BIA Disclaimer;
5. the BIA Privacy Policy;
6. the BIA Website Terms of Use, where applicable;
7. the BIA Complaints Handling Policy, where applicable; and
8. any other policies referenced in those documents (collectively, the Agreement).

You also acknowledge that the checkout acceptance applies to the version of the Agreement published or linked at the time of your purchase, including the consent terms dealing with general testimonials, reviews, student feedback and promotional content.

If you do not agree to all of the documents listed above, you must not complete checkout. The Agreement comes into force when BIA confirms receipt of your initial payment.

You are purchasing a personal, non-exclusive, non-transferable, revocable licence to access the Broker Institute of Australia Program (the Course) delivered as a digital information product hosted on the Kajabi platform.

Course inclusions are as described on the BIA website at the time of your purchase. BIA may add, remove, update or substitute Course content from time to time without notice provided that the overall scope of the Course is not materially diminished.

Total Course fee: AUD $3,500 (plus GST), being AUD $3,850 (inclusive of GST). GST of AUD $350 is added to all amounts and is shown separately on each tax invoice.

You may pay the Total Course fee using one of the two payment options below. You select your option at checkout.

Option A - Pay in Full: a single upfront payment of AUD $3,500 (plus GST), being AUD $3,850 (inclusive of GST), charged to your nominated payment method at checkout.

Option B - Payment Plan:

1. an upfront payment of AUD $2,000 (plus GST), being AUD $2,200 (inclusive of GST), charged at checkout; and
2. six (6) consecutive monthly instalments of AUD $250 (plus GST) each, being AUD $275 (inclusive of GST) per instalment, charged automatically to your nominated payment method on the same calendar day of each subsequent month, commencing one (1) month after your initial payment.

Both options total AUD $3,500 (plus GST) (AUD $3,850 (inclusive of GST)). You may not switch options after checkout without our written agreement.

Payment authorisation. By completing checkout you irrevocably authorise BIA (and our payment processors, including Kajabi Payments and Stripe) to charge your nominated payment method for each amount due under the option you have selected, without further authorisation, until the Total Course fee has been paid in full or this Agreement is otherwise terminated.

GST. All fees are quoted in Australian dollars. The Total Course fee is exclusive of GST; GST is calculated on each charge and shown separately on each tax invoice. BIA is registered for GST (ABN 72 514 173 255).

Failed payments. If a scheduled payment fails, the consequences set out in clause 7 of these terms and in the BIA Bad-Faith and Non-Payment Control Framework apply.

Course access will be provisioned to the email address you provided at checkout within twenty-four (24) hours of successful processing of your initial payment.

Your access licence is granted for a period of twelve (12) months from the date access is first provisioned (the Access Period). BIA is not obliged to extend the Access Period and any extension is at our absolute discretion.

Your account is personal and may be used by one (1) natural person only. Sharing, reselling, transferring or disclosing your account credentials is strictly prohibited (see clause 7).

You acknowledge and warrant that:

1. you are at least eighteen (18) years of age and have full legal capacity to enter into this Agreement;
2. you are purchasing the Course for your own personal or business use and not for resale;
3. BIA is not a Registered Training Organisation (RTO) and the Course is not a nationally accredited or recognised qualification under the Australian Qualifications Framework;
4. the Course provides general educational and informational content only and does not constitute financial product advice, credit advice, legal advice or personal advice for the purposes of the Corporations Act 2001 (Cth) or the National Consumer Credit Protection Act 2009 (Cth);
5. to operate as a mortgage broker in Australia you must independently obtain the relevant vocational qualifications (currently FNS40821 Certificate IV in Finance and Mortgage Broking and FNS50322 Diploma of Finance and Mortgage Broking Management), join an accredited industry association (such as the MFAA or FBAA), and become an authorised credit representative under an Australian Credit Licence (or hold your own); and
6. BIA makes no representation, warranty or guarantee that you will obtain employment as a mortgage broker, generate any particular level of income, settle any volume of loans, or achieve any commercial outcome from completing the Course.

You should read the BIA Disclaimer for further detail.

Refunds are governed by the BIA Refund Policy. Because this Agreement is for a digital information product that is delivered immediately on enrolment, we do not offer change-of-mind or cooling-off refunds. Refunds will only be granted where you have a right to a remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) - for example, where there is a major failure to comply with a consumer guarantee.

Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot be lawfully excluded, restricted or modified.

If a scheduled instalment is not paid within seven (7) days of its due date (the Grace Period):

1. we may immediately suspend your access to the Course and any related materials, communities and services;
2. we will retry the failed payment up to two (2) further times during the Grace Period;
3. we may charge a late payment administration fee of AUD $25 per failed instalment;
4. if the instalment remains unpaid at the end of the Grace Period, the entire remaining balance of the Total Course fee becomes immediately due and payable (acceleration);
5. we may refer the outstanding debt to a third-party debt collection agency, list any default with a credit reporting body where lawfully permitted, and recover from you all reasonable costs of collection (including legal costs on a solicitor-and-own-client basis); and
6. you forfeit any entitlement to claim completion of the Course, to use the BIA name or marks in any marketing or representation, and to remain in any BIA community channels.

Detailed operational provisions are set out in the BIA Bad-Faith and Non-Payment Control Framework, which is incorporated into this Agreement by reference.

All Course content, including videos, written material, templates, scripts, frameworks, slide decks, audio, software, branding and any derivative works, is owned by BIA or licensed to BIA by third parties. You receive no ownership rights of any kind.

You must not copy, record, screen-capture, download (except where a download function is expressly provided), redistribute, publish, sub-licence, sell, modify, reverse-engineer, extract, scrape, train an artificial intelligence or machine learning model on, or create any derivative work from, any Course content.

This Agreement commences on the date your initial payment is processed and ends on the earlier of:

1. the expiry of the Access Period;
2. termination by us in accordance with the BIA Terms and Conditions; or
3. termination by you upon a refund being granted under the BIA Refund Policy.

Termination does not relieve you of any payment obligations that have accrued before termination unless those obligations are expressly waived as part of a refund.

This Agreement is governed by the laws of New South Wales, Australia. Each party submits to the exclusive jurisdiction of the courts of New South Wales, Australia and any courts competent to hear appeals from those courts.

Before commencing court proceedings (other than urgent injunctive relief), the parties must follow the dispute resolution process set out in the BIA Terms and Conditions and the BIA Complaints Handling Policy.

To BIA: by email to info@brokerinstituteofaustralia.com.au

To you: at the email address you provided at checkout (you must keep this current).